The Travel Industry Council of Ontario (TICO) is an organization mandated by the Ontario government to administer the Ontario Travel Industry Act, 2002 and Ontario Regulation 26/05 which governs all of the approximately 2,400 travel retailers and travel wholesalers registered in Ontario. TICO does not sell any travel services.

Registered TICO agencies and websites provide additional consumer protection that may not be available when booking with agencies based in other countries or provinces. A few these protections include the compensation fund, travel complaint resolution, education standards, and set financial requirements for travel agencies..

TICO-registered agents are required to advise their clients of the information on insurance, documents, immunizations and permissions including visas and passports that they will need to travel to their destination.

Because you don’t know what you don’t know, book with a TICO registered travel agent or website.