Travel Professionals
The travel industry is regulated in Ontario. Travel Professionals selling travel services must have TICO Certification.
FIND A REGISTERED AGENCYOntario’s Education Standards for Travel Counsellors
Overview of Education Standards
TICO's Education Standards ensures that Ontario's travel professionals understand their obligations under the Travel Act and Regulation; providing their customers with consumer protection and peace of mind when booking their travel services.
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TICO Exam Preparation
To ensure your success, TICO has some useful information and general preparation tips to alleviate the anxiety of writing the Education Standards exam.
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Register for TICO Exam
By following 4 easy steps, you can be registered to write the Education Standards exam and be one more step closer to selling travel services on behalf of a registered Ontario travel agency.
READ MOREUseful Information on Registration and other Requirements
TICO Registration Information
If you're thinking about starting a new business in Ontario selling travel services, then you should be aware that all travel retailers and travel wholesalers operating in Ontario are required, by law, to be registered with TICO.
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Financial Requirements
All Ontario registered travel retailers and travel wholesalers are required to meet certain financial criteria such as maintaining minimum working capital, trust accounting and filing of financial statements.
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Disclosure & Invoicing Requirements
Whether in person, online or over the telephone, travel agents are required to disclosure certain information at the time of booking and promptly provide an invoice.
READ MORECompliance and Enforcement
Charges & Convictions
TICO conducts investigations when it becomes apparent that there may have been a breach of the Travel Industry Act, 2002 or Regulation 26/05. Investigations can result in charges being laid under the statute.
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Legislation
TICO administers the Ontario Travel Industry Act, 2002 and Regulation 26/05, which governs and sets standards for all travel retailers and travel wholesalers in the province of Ontario.
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Registrant Toolkit
Help new and existing clients understand what being registered with TICO is all about and how booking with a TICO-registered company can give them added peace-of-mind to enjoy their travels.
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