Have questions about new and changing travel restrictions, the value of consumer protection, or how to use your travel voucher? Richard Smart answers your FAQs in this informative video series.

Should I consider working with a TICO registered travel agency or website even for travel within Ontario?
During the current climate, what benefits do TICO registered agencies or websites offer?
What does “consumer protection” mean when something goes wrong? What about refunds? Doesn’t insurance cover that?
I received a voucher from my last cancelled trip due to COVID-19. Anything I should know?
Under what circumstances would I file a complaint. And how do I do that?
Why is it important to support the travel industry?