TICO conducts investigations when it becomes apparent that there may have been a breach of the Travel Industry Act, 2002 and Ontario Regulation 26/05. Investigations can result in charges being laid under the statute. Results of investigations are not a matter of public record, unless they escalate into a prosecution and charges are laid. The following are TICO investigations that have resulted in charges and convictions:

Current Charges:

Date Name
December 4, 2023 Bermuda Accommodations Inc. and Fiona Campbell
November 20, 2023 Jennifer Aide and Rustic Mama Retreats Inc.
September 14, 2023 Sonia Guillermo, Jerome Peralta, Amalia Lim and Leila Per
September 8, 2023 Hoa Van Ngo operating as Itravel Hop
July 5, 2023 Jie Yu (Jenny) Ai and World Travel Inc.
June 12, 2023 Hameed M. Khan operating as Ottawa Sports Tours
March 20, 2023 Luxury Travel Centre Inc. and Naroce Vignarajah
March 20, 2023 Women Entrepreneurs in Advanced Technology (WEATECH) Inc. operating as Eventtours and Liezl Albino
September 27, 2022 Alistair Hamilton

Convictions:

Date Name
December 4, 2023 Luis Da Silva operating as Bwiti Canada
October 30, 2023 David J. McCabe and Encore Sport Tours Ltd.  
August 1, 2023 Elite Encounters and Adventures Inc. and Dwayne Pogue
July 5, 2023 Angela Comella and Angie's All Seasons Travel Inc.
May 2, 2023 Representaciones Neward Inc. and Libia Ysabel Guerra Paez
June 28, 2022 Brian McKinlay operating as Meridien Cottages Inc.
May 27, 2022 Sherkston Trailer Rentals Inc. and Patricia D. Levasseur
May 12, 2022 Barrett & Carlysle Travel and Tanja Schneider-Steinbock
May 5, 2022 Albarkah Travel and Tours Inc. and Mahmood Bashir
July 23, 2021 Moose Travel Company Ltd. 
May 14, 2021 Millennium Leisure Travels Inc. and Kailan Ariyarajah
March 26, 2021 Michael Shane Adams
November 20, 2020 Karen Gushue 
January 22, 2020 Raed Karborani and Biblical Journeys Canada
January 16, 2020 Pure Yoga Ottawa Inc.

 

Current Charges:

December 4, 2023
Bermuda Accommodations Inc. and Fiona Campbell 
Bermuda Accommodations Inc. was charged with one count of operating as a travel agent without being registered. Fiona Campbaell was charged with one count of operating as a travel agent without being registered and one count of being an Officer and Director of a corporation and failing to take reasonable care to prevent the corporation from committing an offence. Fiona Campbell will appear in court on January 12, 2024, at 1:30 p.m. at Old City Hall in Toronto, Ontario.

November 20, 2023
Jennifer Aide and Rustic Mama Retreats Inc.
Rustic Mama Retreats Inc. was charged with one count of operating as a travel agent without being registered. Jennifer Aide was charged with one count of operating as a travel agent without being registered and one count of being an Officer and Director of a corporation and failing to take reasonable care to prevent the corporation from committing an offence. Jennifer Aide will appear in court on December 13, 2023, at 9 a.m. in Cobourg, Ontario.

September 14, 2023
Sonia Guillermo, Jerome Peralta, Amalia Lim and Leila Per 
Sonia Guillermo, Jerome Peralta, Amalia Lim and Leila Per were charged with one count each of operating as a travel agent without being registered. At times, they used the name Wintours Budget Travel. They will appear in court on October 13, 2023, at 1:30 p.m. at Old City Hall, in Toronto, Ontario.

September 8, 2023
Hoa Van Ngo operating as Itravel Hop 
Hoa Van (also known as Kevin) Ngo, operating as Itravel Hop, was charged with one count of operating as a travel agent without being registered. Hoa Van Ngo will appear in court on October 3, 2023, at 11 a.m. at 950 Burnhamthorpe Rd. W. in Mississauga, Ontario.

July 5, 2023
Jie Yu (Jenny) Ai and World Travel Inc. 
World Travel Inc. was charged with seven counts of failing to hold money collected from customers for travel services in a trust account and two counts of furnishing false information or documents. Jenny Ai was charged with one count of being an Officer and Director of a corporation and failing to take reasonable care to prevent the corporation from committing an offence. Jenny Ai will appear in court on July 21, 2023, at 1:30 pm at 60 Queen Street W.in Toronto, Ontario.

June 12, 2023
Hameed M. Khan operating as Ottawa Sports Tours 
Hameed M. Khan, operating as Ottawa Sports Tours, was charged with one count of operating as a travel agent without being registered. Hameed M. Khan will appear in court on July 13, 2023, at 1:30 p.m. at 100 Constellation Drive in Ottawa, Ontario.

March 20, 2023
Luxury Travel Centre Inc. and Naroce Vignarajah
Luxury Travel Centre Inc. was charged with one count of operating as a travel agent without being registered, four counts of failing to hold money in trust, and one count of failing to notify the Registrar of an address change. Naroce Vignarajah was charged with one count of operating as a travel agent without being registered and one count of being an Officer and Director of a corporation and failing to take reasonable care to prevent the corporation from committing an offence. Luxury Travel Centre Inc. had its registration under the Travel Industry Act, 2002 revoked on September 21, 2022. Naroce Vignarajah will appear in court on April 14, 2023, at 1:30 p.m. at 60 Queen Street West, Toronto, Ontario.

March 20, 2023
Women Entrepreneurs in Advanced Technology (WEATECH) Inc. operating as Eventtours and Liezl Albino
Women Entrepreneurs in Advanced Technology (WEATECH) Inc., operating as Eventtours, was charged with 12 counts of operating as a travel agent without being registered. Liezl Albino was charged with one count of operating as a travel agent without being registered and one count of being an Officer and Director of a corporation and failing to take reasonable care to prevent the corporation from committing an offence. Liezl Albino will appear in court on April 14, 2023, at 1:30 p.m. at 60 Queen Street West, Toronto, Ontario.

September 27, 2022
Alistair Hamilton 
Alistair Hamilton was charged with one count of operating as a travel agent without being registered. Alistair Hamilton will appear in court at 9 am on October 27, 2022, in Hamilton, Ontario.

Convictions:

December 4, 2023
Luis Da Silva operating as Bwiti Canada 
Luis Da Silva, operating as Bwiti Canada, pleaded guilty to operating as a travel agent without registration, contrary to the Travel Industry Act, 2002. Luis Da Silva was fined $4,375, inclusive of a victim surcharge and received a two-year probation.

October 30, 2023
David J. McCabe and Encore Sport Tours Ltd. 
David J. McCabe and Encore Sports Tours pleaded guilty to operating as a travel agent without registration, contrary to the Travel Industry Act, 2002. David J. McCabe was fined $9,375, inclusive of a victim surcharge, received a two-year probation and was ordered to complete educational requirements with TICO. Encore Sports Tours received a suspended sentence.

August 1, 2023
Elite Encounters and Adventures Inc. and Dwayne Pogue
Elite Encounters and Adventures Inc. pleaded guilty to operating as a travel agent without registration. Dwayne Pogue pleaded guilty to being an Officer and Director of a Corporation and failing to take reasonable care to prevent the Corporation from committing an offence. Elite Encounters and Adventures Inc. received a suspended sentence and a two-year probation. Dwayne Pogue was fined $12,500, inclusive of a victim surcharge.

July 5, 2023
Angela Comella and Angie's All Seasons Travel Inc.
Angela Comella pleaded guilty to operating as a travel agent without registration. Additionally, Angie's All Seasons Travel Inc. pleaded guilty to failing to provide customers with a statement or invoice, setting out any fees, levies, service charges and whether those amounts are refundable; and failing to inform customers of the existence of a service charge before selling travel services. Angela Comella was fined $5,625, inclusive of a victim surcharge. Angela Comella was also sentenced to a two-year probation that includes the following terms: to not engage as a travel consultant for or on behalf of any TICO registrant until August 31, 2023; to not apply for TICO registration until November 30, 2024; and to not be a director or an officer of a TICO registrant until November 30, 2024. Angie‚Äôs All Seasons Travel Inc. received a suspended sentence and a two-year probation.

May 2, 2023
Representaciones Neward Inc. and Libia Ysabel Guerra Paez 
Representaciones Neward Inc. and Libia Ysabel Guerra Paez were convicted of one count each of operating as a travel agent without being registered. Libia Ysabel Guerra Paez was further convicted of one count of being an officer or director and failing to take reasonable care to prevent the corporation from committing an offence. Representaciones Neward Inc. was fined $12,500, inclusive of a victim surcharge. Libia Ysabel Guerra Paez was sentenced to 30 days in jail and a two-year probation.

June 28, 2022
Brian McKinlay operating as Meridien Cottages Inc.
Brian McKinlay, who conducted business as Meridien Cottages, was convicted of one count of operating as a travel agent without being registered.
Brian McKinlay has been sentenced in Court to a $2,500 fine, including a victim fine surcharge, as well as a two-year probation.

May 27, 2022
Sherkston Trailer Rentals Inc. and Patricia D. Levasseur
Sherkston Trailer Rentals Inc. and Patricia D. Levasseur were convicted of one count each of operating as a travel agent without being registered. Sherkston Trailer Rentals Inc. has been sentenced in Court to a $5,000 fine, including a victim surcharge. Both Sherkston Trailer Rentals Inc. and Patricia D. Levasseur were also sentenced to a two-year probation and are prohibited from engaging in activities as a registered Travel Agent, unless they become registered under the Travel Industry Act, 2002.

May 12, 2022
Barrett & Carlysle Travel and Tanja Schneider-Steinbock
Barrett & Carlysle Travel was convicted of 40 counts of selling travel services without being registered. Tanja Schneider-Steinbock, an officer and director of the company and also the manager on record, was convicted of one count of selling travel services without being registered and one count of being an officer or director and failing to take reasonable care to prevent the corporation from committing an offence. Both Barrett & Carlysle Travel and Tanja Schneider-Steinbock have been sentenced in Court to a two-year probation and they are prohibited from applying for or engaging in activities as a registered Travel Agent, as defined in the Travel Industry Act, 2002. The Court ordered Barrett & Carlysle Travel to pay a fine of $3,750, including a victim surcharge.

May 5, 2022
Albarkah Travel and Tours Inc. and Mahmood Bashir
Albarkah Travel and Tours Inc. was convicted on eight counts of failing to deposit consumer money into a trust account and three counts of failing to issue receipts to consumers. Additionally, Mahmood Bashir was convicted of one count of being an officer or director and failing to take reasonable care to prevent the corporation from committing an offence. Mahmood Bashir has been sentenced in Court to a two-year probation and is prohibited from applying for or engaging in activities as a registered Travel Agent, as defined in the Travel Industry Act, 2002. Mahmood Bashir was also sentenced to 200 hours of community service. The court ordered Albarkah Travel and Tours Inc. to pay $25,000 in restitution to the Travel Industry Compensation Fund, on top of the $25,000 in restitution that has already been paid.

July 23, 2021
Moose Travel Company Ltd. 
Moose Travel Company Ltd. was convicted of selling travel services without registration.  On July 23, 2021, Moose Travel Company Ltd. plead guilty to selling travel services without registration between July 2018 and May 2019 in contravention of the Travel Industry Act, 2002.  A fine of $5,500 plus a Victim Fine Surcharge was imposed.  

May 14, 2021
Millenium Leisure Travels Inc. and Kailan Ariyarajah
Millennium Leisure Travels Inc. was charged with one (1) count of operating as a travel agent without being registered. TICO also charged Mr. Kailan Ariyarajah with one (1) count of operating as a travel agent without being registered. Mr. Ariyarajah was also charged with one (1) count of being an Officer and Director of the Corporation and failing to take reasonable care to prevent the corporation from committing an offence (operating without TICO registration). Millennium Leisure Travels Inc. pled guilty to operating without registration and was sentenced to a fine of $4,500 (plus Victim Fine Surcharge) payable in 1 year, and 2 years probation. Prior to pleading guilty, Millenium Leisure Travels Inc. paid $2,285 bank draft to TICO in restitution and signed an undertaking not to sell travel services in the future without registration.

March 26, 2021
Michael Shane Adams
Michael Shane Adams was convicted of one count of operating as a Travel Agent without registration contrary to the Travel Industry Act, 2002. The Court ordered Mr. Adams to pay a fine of $3,000 plus Victim Fine Surcharge. Mr. Adams has indicated he will be submitting an application to register with TICO.

November 20, 2020
Karen Gushue
On February 8, 2019, Karen Gushue was convicted on two (2) counts of operating as a travel agent without being registered. She was sentenced to 75 days and 45 days in jail to be served intermittently and concurrently. On appeal, the sentenced was varied to 30 days and 20 days in jail to be served concurrently and consecutively.

January 22, 2020
Raed Karborani and Biblical Journeys Canada
Mr. Raed Karborani, operating as Biblical Journeys Canada, pleaded guilty to one count of operating as a travel agent without registration, contrary to the Travel Industry Act, 2002. The Court sentenced Mr. Karborani to two years of probation, and as an alternative to a fine payable to the municipality, required him to make a $2,000 charitable donation to a registered charity of his choice.

January 16, 2020
Pure Yoga Ottawa Inc.
Pure Yoga Ottawa Inc. pleaded guilty to one count of operating as a travel agent without registration, contrary to the Travel Industry Act, 2002. The Court ordered Pure Yoga Ottawa to pay a fine of $5,000, including a surcharge, within 90 days.