On December 6, 2023, the Office of the Auditor General of Ontario (OAGO) released its value-for-money audit of the Travel Industry Council of Ontario (TICO). The report identifies recommendations for TICO to enhance its operations in administrating the Travel Industry Act, 2002, while also considering the significant changes that have occurred in Ontario’s travel marketplace.

Progress reports

Public Action Plan - August 31, 2024

Public Action Plan - May 31, 2024

Public Action Plan - March 31, 2024

Value-for-money audit report - December 6, 2023

Value-for-money audit report

News release: TICO welcomes Auditor General’s recommendations following release of value-for-money audit report

Message from TICO’s CEO Richard Smart regarding the Auditor General report