Advisory to TICO registrants: spam email alert
Mississauga, ONT. – The Travel Industry Council of Ontario (TICO) has been made aware of a spam email circulating that falsely claims to be selling a distribution list of TICO registrants.
Please be advised that this email is not authorized or legitimate. We urge you to ignore or delete the email, or block the sender. Do not engage with the sender or provide any personal or company information.
Unfortunately, hackers are becoming more sophisticated and are sending customized emails in an attempt to scam people.
If you are looking for information and resources about avoiding fraud, the following sources may be helpful:
- US Federal Trade Commission – How to Recognize and Avoid Phishing Scams
- Canadian Anti-Fraud Centre – Protect yourself from scams and fraud
We encourage you to be vigilant in protecting your information and systems. If you are unsure about whether an email you received from or regarding TICO is legitimate, please reach out to us at
About TICO
Formed in 1997, the Travel Industry Council of Ontario (TICO) regulates Ontario’s approximately 1,925 travel agencies, booking websites and tour operators. TICO administers the Travel Industry Act, 2002 on behalf of the Ontario government. As a consumer protection organization, TICO facilitates a consumer complaints process and administers the Ontario Travel Industry Compensation Fund. By booking travel with a TICO-registered business, consumers have access to added protection. To verify if a company is registered with TICO, and for helpful information and resources, visit www.tico.ca.
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Media contact
Kristina Wilson
Stakeholder Relations Manager