Why Worry When Adventure Awaits?
Book with a TICO registered travel agency or website. Search over 2,100 Ontario travel agencies and websites.
FIND A TICO REGISTERED AGENCYConsumers
Consumer Travel Complaints
Complaint Handling Process
Looking to submit a formal complaint? Learn more about TICO’s complaint handling process.
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Additional Information
Read more travel complaint information including examples of issues TICO can and cannot assist with.
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File A Complaint
Request a complaint form here or contact TICO’s complaints department to assist with any questions.
READ MORETravel Compensation Fund
What is The Compensation Fund?
The compensation fund is financed by travel agents and wholesalers to provide additional protection for travel consumers.
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Compensation Fund FAQ
The compensation fund may reimburse travel services not provided. Read our FAQ for eligibility, deadlines, and more.
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File A Claim
Request a claim form and apply for reimbursement through the Ontario Travel industry Compensation Fund.
READ MOREHelpful Advice Before You Book
Travel Tips
Planning a vacation? Make sure your trip goes according to plan by following our travel tips.
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Travel Checklists
Why worry when adventure awaits? Try out our helpful travel checklist when booking your next trip.
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Ask TICO
Have a travel question? “Ask TICO” for a chance to be a part of our question and answer blog.
