LAT Decisions and Consent Orders

The Licence Appeal Tribunal (LAT) is an independent adjudicative tribunal created under the Licence Appeal Tribunal Act, 1999 to hear appeals and render decisions respecting compensation claims and licensing activities regulated by various administrative agencies, including the Travel Industry Council of Ontario (TICO).
 
The Registrar, Travel Industry Act, 2002 (the Registrar) may issue a Notice of Proposal (NOP) to suspend, refuse or revoke registration. The Registrant who received a Notice of Proposal has fifteen (15) days from the date of the Notice of Proposal, to file a Notice of Appeal with LAT. If no appeal is received by LAT, the Registrar may carry out the proposal and revoke the registration of the Registrant.
 
When the Notice of Proposal to Revoke, Suspend, Refuse to Register or Refuse to Renew is appealed to LAT, a pre-hearing is scheduled.  After the pre-hearing is held, if the matters are not settled, LAT holds a hearing into the issues outlined in the NOP. As a result of the hearing, LAT issues an official decision, in writing. This may include a Consent Order, with additional terms and conditions that the Registrant is required to comply with and is enforceable by LAT.

Below you will find LAT decisions with respect to TICO matters that have been issued since January 2016. Additionally, you will find Consent Orders as of April 2024. For full official LAT decisions not included here, or older decisions, please follow the link to the Licence Appeal Tribunal’s website.

LAT Decisions and Consent Orders - 2024

 February 20, 2024 - 1407476 Ontario Ltd. o/a Proway Tours and Transportation v TICO
 February 29, 2024 - 2062617 Ontario Inc. o/a Jamieson Travel & Tours v TICO
 August 16, 2024 - Joseph Dawkins o/a JD & E Travel and Tours v TICO
 September 9, 2024 – 2282476 Ontario Ltd. o/a Pioneer Travel, Super China Holidays, U to Vacation

LAT Decisions - 2023

 January 10, 2023 - Mana Travel Inc. v  TICO
 February 23, 2023 - World Travel Inc. v  TICO

LAT Decisions - 2022

 September 9, 2022 - Speed World Travel and Services Ltd. v  TICO

LAT Decisions - 2021

 May 12, 2021 - Scuba Vacay Ltd., o/a Scuba Vacay v TICO
 August 26, 2021 - Angie's All-Seasons Travel Inc. o/a Cheap Trips Travel v TICO

LAT Decisions - 2020

April 4, 2020 - CTC Beyond International Limited v TICO
 May 11, 2020 - Albarkah Travel and Tours Inc. v TICO

LAT Decisions - 2019

 March 26,2019 - 2282476 Ontario Ltd. o/a New Pioneer Travel, Super China Holidays, U to Vacation v TICO
 June 12, 2019 - 1897481 Ontario Inc. o/a Moon Travel v TICO
 August 22, 2019 - Verona Travel Ltd v TICO

 September 24, 2019 - 1722670 Ontario Inc. o/a Expedia Cruiseshipcenters, Collingwood v TICO

LAT Decisions - 2018

 May 5, 2018 - Payless Travel (Toronto) Inc. v TICO
 October 15, 2018 - Imaginal Moment Journeys Ltd v TICO
 November 22, 2018 - Millennium Leisure Travels Inc v TICO

LAT Decisions - 2017

 March 9, 2017 - Riva Tours & Travel Inc. v TICO
 August 1, 2017 -  Skyway Travel Inc. v TICO
 August 2, 2017 - Butterfield and Robinson Inc. v TICO
 December 4, 2017 - Travel Mix Inc. v TICO 

LAT Decisions - 2016 

January 14, 2016 -  Appellent v TICO *

*Decision has been appealed to the Superior Court of Justice, Divisional Court. The matter is still before the Court.

 June 8, 2016 - Wander Travel Advisors Inc. v TICO
 September 6, 2016 - Appellent v TICO
 September 30, 2016 – Canadian Travel Company Limited o/a A2Z Travel, CTCL, Golden Holidays and Punjabi Travel v TICO
 October 5, 2016 - KL and IO Appellents v TICO

 

Additional TICO Conditions of Registration/Minutes of Settlement 

Minutes of Settlement issued by TICO are similar to Consent Orders and outline additional terms and conditions that a Registrant is required to comply with.

Instead of proceeding to a formal LAT hearing with respect to a NOP, both parties agreed to settle the matter with specific terms and conditions. The Minutes of Settlement are entered into between the parties and enforced by TICO’s Registrar.

Below you will find Minutes of Settlement that have been entered into since April 2024.

Minutes of Settlement - 2024

 June 28, 2024 – 1464155 Ontario Inc. o/a Uppal Travel
 July 4, 2024 – East Link Travel (Canada) Ltd.
 July 5, 2024 – Hi Yan Li and Ho Yi Li o/a Twins Service
 July 5, 2024 – Roxan International Tours Inc.
 July 8, 2024 – Lacure Corporate & Leisure Inc. o/a Lacure
 July 11, 2024 – 1259007 Ontario Inc. o/a Suma Travels
 July 11, 2024 – 1000127452 Ontario Inc. o/a Safe Property Services, Sandy Feet Retreat Sherkston, Visit Sherkston
 July 11, 2024 – Norwich Travel Service Ltd.
 July 12, 2024 – Toureto Travel & Tours Inc.
 July 15, 2024 – Nguyen Thanh Son & Luu Hai o/a Vikittours
 July 19, 2024 – T Support Inc.
 July 23, 2024 – A & A Travel & Tours Inc.
 July 23, 2024 – Bobin Mathew o/a Tripco Tours
 July 25, 2024 – Lakewood Travel Ltd.
 August 13, 2024 – Trip Support Inc.
 September 16, 2024 – Pan-Express Travel Ltd.
 September 25, 2024 – Best Canada Tours o/a Rah Tours
 September 25, 2024 – Best Travel & Tours
 October 3, 2024 – 2615238 Ontario Inc. o/a Tai Pan Tours  
 October 8, 2024 – Singh Travel & Tours