NEW February 28, 2022 -- TICO has launched an updated study manual for both the Travel Counsellor and Supervisor/Manager certifications.

TICO exams are now based on the newly revised study manual. Please click here for more information.

Anyone who registers for the TICO Education Standards Program is given six months from the date of registration to complete their exam(s). To help with the transition to the new study manual and exam, TICO will automatically extend the program registration to Monday, August 29, 2022 for all students who have registered since September 1, 2021 and have not yet written their exam.

Please click here for Frequently Asked Questions (FAQs).

Please click here to enroll in the program.

Every person who is works for a registered Ontario retail travel agency and sells travel services or provides travel advice to the public must, by law, meet TICO's Education Standards.  This includes Supervisors and Managers on a registrant's registration record with TICO.  The Education Standards Program is administered by Oliver’s Publishing Inc., a recognized leader in regulated e-learning. The program consists of two levels:

1) Travel Counsellor
2) Supervisor/Manager

To read more about becoming a TICO Certified Travel Counsellor or Supervisor/Manager in Ontario, click here.

IMPORTANT NOTE: Successfully passing the TICO Education Standards Exam allows you to sell travel services or provide travel advice to the public on behalf of a TICO registered Ontario travel agency.  It does not mean that you are licensed to sell travel services in Ontario. A pass certificate for the exam is not the same as a TICO registration. If you are not working for a TICO registered travel agency and you wish to sell travel services in Ontario, you need to contact TICO’s registration department to obtain a license before you can start selling travel services.

If you have any questions or require assistance regarding the changes to TICO’s Education Standards Program, please contact Oliver's at  This email address is being protected from spambots. You need JavaScript enabled to view it. or call 1-800-238-0377 (Mon-Fri 9 am – 5 pm ET)

Cliquez ici pour ces information en francais