If you are unable to write the exam on the original assigned day, TICO must be notified in writing a minimum of 8 days prior to your scheduled exam sitting in order to avoid administration fees.

Fees for Rescheduling the Exam

With written notification, the exam can be rescheduled. The following fees apply depending on when you reschedule prior to the scheduled exam date:

Within 8 or more days: No charge

Within 4 - 7 days: $12.00

Less than 4 days: $24.00

On the scheduled exam day: No refund - Candidate must re-register in the program or provide a Medical Note for consideration on a case-by-case basis. Extreme weather conditions will also be considered on a case-by-case basis.

Individuals and/or groups that wish to reschedule their exam must do so in writing to TICO at This email address is being protected from spambots. You need JavaScript enabled to view it.

Fees for Cancelling the Exam

With written notification, the exam can be cancelled. The following fees apply depending on when you cancel prior to the scheduled exam date:

Within 8 or more days: No charge

Within 7 days: $24.00

On the scheduled exam day: No refund - Candidate must re-register in the program or provide a Medical Note for consideration on a case-by-case basis. Extreme weather conditions will also be considered on a case-by-case basis.

No Show: Individuals who no show on the day of the exam are treated as a same-day cancellation, and therefore there is no refund of the exam fee and the candidate must re-register at the full fee.

If a medical condition is involved, TICO must be notified in writing within 2 days of the original scheduled exam date, followed by receipt of a Medical Note, in order to allow for consideration of waiving the Change Fee. Medical cancellations will be considered on a case-by-case basis, as will extreme weather conditions.

Individuals and/or groups that wish to cancel their exam must do so in writing to TICO at This email address is being protected from spambots. You need JavaScript enabled to view it.