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  1. PREES RELEASE -John Douglas Mills - Charged

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  2. Ask Dorian & Blog

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  3. Mission, Vision, Values

    and compliance as part of the efficient and effective regulation of Ontario's travel industry. Vision Statement To be a progressive regulator advancing consumer protection, ethical business practices and a trusted marketplace where consumers are...

  4. Registration Forms

    Whether you’re a new applicant or need to update your existing registration record, this page is your go-to resource and centralized hub where you can access TICO’s registration forms and related resources. TICO's target processing time for new...

  5. Advertising Requirements

    31, 32, 33, 34, and 35 of Ontario Regulation 26/05 pursuant to the Travel Industry Act, 2002 set out the requirements that a travel agent must comply with when creating a representation that will be used for marketing or advertising. These requirements...

  6. TICO Fee / Payment Schedules

    Section 3(1) of Ontario Regulation 26/05 provides that an application for registration or for renewal of registration as a travel agent or a travel wholesaler shall be accompanied by the relevant fee set by the administrative authority under clause 12...

  7. New Registrant Listing

    in the Province of Ontario are required to be registered with TICO under the Travel Industry Act, 2002. The following is a month-by-month list of new TICO registrants. Please note that these lists are intended for general information only and are not...

  8. Short -Term Accommodation Rentals

    Industry Act, 2002 (the Act) and require registration. The following guidelines are designed to assist in determining when a business that arranges short term accommodation rental properties are selling “travel services” (accommodation “sleeping...

  9. Ontario Government Announces New Advertising Requirements and Public Consultation Sessions to Obtain Public Feedback

    At a press conference held at Billy Bishop Toronto City Airport today, the Ontario Government announced new rules effective January 1, 2017 which will require all-in pricing when advertising the price of travel services. The goal of the new all-in...

  10. Compensation Fund Rate Increase Effective April 1, 2017

    dollars of Ontario sales becomes effective April 1, 2017. Last year, TICO announced its Board of Directors had approved a phased-in increase over two years. The phased in approach was to provide some relief to registrants. Phase 1 allowed for an...

  11. June 27 '18 - New Board Members announced at TICO’s AGM

    AGM, Robert Townshend, founder of Total Advantage Travel and Tours, was acclaimed as an elected Director. Robert will serve a three-year term, replacing retiring Board member Tisha Saunders. Nicole Bursey was named by the Canadian Association of Tour...

  12. Upcoming Webinars and Seminars

    for an informative and interactive presentation on Disclosure & Invoicing. This session will provide participants with a refresher on the importance of providing proper disclosure at the time of booking. We will also review invoicing requirements while...

  13. June 20, 2019 - Charged: Raed J. Karborani operating as Biblical Journeys Canada

    J. Karborani, also known as Raed Shimon-Karborani, operating as Biblical Journeys Canada, with one (1) count of operating as a travel agent without being registered. Charges were laid on Friday, June 14, 2019. It is alleged that Mr. Karborani operated...

  14. July 26, 2019 - Convicted: Emmanuel Adjei

    charged by the Travel Industry Council of Ontario (TICO), Mr. Emmanuel Adjei was convicted on three counts of operating as a Travel Agent without registration, contrary to the Travel Industry Act, 2002. Mr. Adjei was ordered to pay $6,561 in restitution...

  15. November 15, 2019 - Travel Industry Compensation Fund Makes Payment to Consumers Affected by Failure of Adria Airways and Wow Airlines

    Mississauga, ON - On November 14, 2019, the Travel Industry Council of Ontario’s (TICO) Board of Directors approved a payment from the Travel Industry Compensation Fund in the amount of $1,713.74 to assist two consumers who did not receive travel...

  16. November 29, 2019 - Charged: Michael Shane Adams

    ONT. – The Travel Industry Council of Ontario (TICO) has charged Michael Shane Adams with one (1) count of operating as a travel agent without being registered. The charge against Mr. Adams alleges: Between March 1, 2018 and November 20, 2019, Mr. Adams...

  17. February 26, 2020 - Compensation Fund Claims Paid to Assist Consumers Affected by Failure of Adria Airways

    Mississauga, ON - On February 25, 2020, the Travel Industry Council of Ontario’s (TICO) Board of Directors approved a payment from the Travel Industry Compensation Fund in the amount of $1,772.54 to assist three consumers who did not receive travel...

  18. Registrar Bulletin: Non-essential services and operating remotely

    you are closed temporarily or still operating remotely by emailing registration@tico.ca. If your status changes, please send a follow-up email. If you are operating remotely, please provide the address and contact information of where your supervisor or...

  19. April 3, 2020 - Compensation Fund Claims Paid to Assist Consumers Affected by Failure of Adria Airways

    (Mississauga, Ont.) – On March 31, 2020, The Travel Industry Council of Ontario’s (TICO’s) Board of Directors approved a payment in the amount of $1,769.17 to assist three consumers who did not receive travel services for which they had paid. The...

  20. Registrar Bulletin - 90-Day TICO Fee Deferrals - Effective Immediately 

    COVID-19 crisis continues to place severe financial strain on all registrants. Effective immediately, TICO is implementing a 90-day deferral of fees payable for the following: There is no action required by registrants to qualify for the above deferral....