Advanced Search

Here are a few examples of how you can use the search feature:

Entering this and that into the search form will return results containing both "this" and "that".

Entering this not that into the search form will return results containing "this" and not "that".

Entering this or that into the search form will return results containing either "this" or "that".

Search results can also be filtered using a variety of criteria. Select one or more filters below to get started.

Assuming a is required, the following 404 results were found.

  1. Media Room

    What is TICO? The Travel Industry Council of Ontario (TICO) is a non-profit corporation financed through fees from its approximately 1,900 Ontario travel retail and wholesale registrants. TICO is mandated by the Ontario government to administer the...

  2. Registrar Bulletin: Coronavirus

    are under the Travel Industry Act, 2002 (the Act) and Ontario Regulation 26/05 (the Regulation). Conditions that may impact a consumer’s decision to purchase travel services Registrants are required to warn customers of the reports of Coronavirus. Prior...

  3. Registrar Bulletin: Ontario government to provide burden relief to Ontario’s registered travel agencies and tour operators in response to the COVID-19 pandemic

    situation of COVID-19, and the effect it is having on the travel sector during this financially difficult time,” said Lisa Thompson, Minister of Government and Consumer Services. “Our government will continue to do whatever it takes to ensure the health...

  4. TICO Complaint Handling Process

    Industry Act, 2002 and Ontario Regulation 26/05 that may assist you in determining what your next steps might be. Initiating a Formal Complaint: If you have attempted to resolve your complaint by contacting your travel retailer or travel wholesaler, and...

  5. 2025 Call for Nominations: TICO Board of Directors

    25, 2025. Application Process The application period closed at 4:30 p.m. on Monday, June 30, 2025. About TICO TICO is a not-for-profit corporation, responsible for the administration and enforcement of the Travel Industry Act, 2002 and Ontario...

  6. Reminder: Registrants with year-ends on or after December 1, 2024 and Ontario Gross Sales of $2 million or greater to file annual financial statements

    exemption from filing annual financial statements for registrants with Ontario Gross Sales of $2 million or greater. For a period of four years, from December 1, 2020 to November 30, 2024, registrants with Ontario Gross Sales of $2 million or greater...

  7. Filing Financial Statements

    required Less than $2 million Required: Verification Statement (or Review Engagement Report if the registrant prefers) N/A $2 million to less than $10 million Required: Review Engagement Report or Audit Report, as the registrant prefers N/A $10 million...

  8. Closure Advisory: Tucan Travel Inc. o/a Tucan Travel

    If you are uncertain how to proceed, please contact TICO's Claims Department at 1-888-451-8426 or email: tico@tico.ca Tucan Travel located in Toronto, Ontario which sold mainly tours to South America, Europe, Asia and Africa voluntarily terminated its...

  9. 2024 Call for Nominations: TICO Board of Directors

    24, 2024. Application Process The application period closed at 4:30 p.m. on Friday, July 12, 2024. About TICO TICO is a not-for-profit corporation, responsible for the administration and enforcement of the Travel Industry Act, 2002 and Ontario...

  10. Registrar Bulletin: Vouchers or Similar Documents

    TICO has been receiving questions from registrants and customers about the use of vouchers or similar documents as a form of reimbursement for travel services that have been cancelled or indefinitely delayed. Registrants’ obligations depend on the...

  11. Information for consumers with upcoming Air Canada Vacations bookings

    Mississauga, ON – With the potential for an imminent Air Canada pilot strike, the Travel Industry Council of Ontario (TICO), is sharing information for consumers who booked travel services with Air Canada Vacations (a TICO-registered tour operator)...

  12. Information for consumers with upcoming Air Canada Vacations bookings

    Mississauga, ON – With the potential for an imminent Air Canada pilot strike, the Travel Industry Council of Ontario (TICO), is sharing information for consumers who booked travel services with Air Canada Vacations (a TICO-registered tour operator)...

  13. TICO Registration Renewal Process

    This guide will assist you in navigating the annual registration renewal process step-by-step, ensuring a smooth and hassle-free experience. Renewal timing: The date for your TICO registration annual renewal is 90 days, or three months, after your...

  14. Information for consumers with upcoming Air Canada Vacations bookings

    August 13, 2025 Mississauga, ON – With the potential for an imminent Air Canada labour disruption, the Travel Industry Council of Ontario (TICO), is sharing information for consumers who booked travel services with Air Canada Vacations (a...

  15. Closure Advisory: Angie’s All Season Travel Inc. o/a Angie's All Seasons Travel

    Angie’s All Season Travel Inc. o/a Angie's All Seasons Travel 148 King Road Richmond Hill, ON L4E 2T4 TICO Registration No. 3127887 (RETAIL) Registration Revoked: August 26, 2021 August 30, 2021 Please read the following Closure Advisory in its...

  16. Notice of Fee Change

    February 1, 2024 Over the past year, the Travel Industry Council Ontario (TICO) conducted a funding framework and fee review to develop a fair and modern funding model that reflects cost recovery, delivers value to stakeholders, and continues to keep...

  17. Information for consumers with packaged travel bookings impacted by the Air Canada labour disruption

    for consumers who booked packaged travel that include flights on Air Canada. This includes packages booked with Air Canada Vacations and other TICO-registered businesses whose packages include Air Canada flights. Please note: this information only...

  18. Closure Advisory - Thomas Cook Airlines

    THOMAS COOK GROUP o/a Thomas Cook Tour Operations Ltd o/a Thomas Cook Airlines September 23, 2019 Please read the following Closure Advisory in its entirety to ensure that you apply the proper instructions to your circumstances. If you are uncertain as...

  19. Closure Advisory - Gideon Travel & Tours Ltd o/a Gideon Travel Agency

    If you are uncertain how to proceed, please contact TICO's Claims Department at 1-888-451-8426 or email: tico@tico.ca Gideon Travel & Tours Ltd o/a Gideon Travel Agency located in Etobicoke, Ontario which sold mainly customized tours including...

  20. Consumer Travel Tips

    Book With A TICO-Registered Travel Agency Or Website All travel agencies and their websites in Ontario are regulated by TICO. Registered TICO travel agencies provide additional consumer protection for your travel investment that may not be available...