October 5, 2026 - Charged: Hoa Van Ngo operating as Itravelhop
Mississauga, ONT. – The Travel Industry Council of Ontario (TICO) has charged Hoa Van (also known as Kevin) Ngo, operating as Itravelhop, with one count of operating as a travel agent without being registered.
Hoa Van Ngo, operating as Itravelhop, was previously charged with two counts of operating as a travel agent without being registered in 2023, and subsequently convicted in 2024. At that time, he was fined a total of $25,000 inclusive of a victim surcharge and ordered to pay $4,570.69 in restitution. During sentencing, the Justice of the Peace noted an extreme disregard for the regulatory environment by continuing to operate as a travel agent without being registered.
Hoa Van Ngo will appear in court on October 20, 2026, at 9 a.m. at 950 Burnhamthorpe Rd. W. in Mississauga, Ontario.
Individuals convicted in Court of offences relating to the Travel Industry Act, 2002 are subject to fines of up to $50,000 and/or prison terms of up to two years. Corporations are subject to fines of up to $250,000.
TICO prosecutes companies and individuals to maintain the integrity of Ontario’s travel marketplace, giving consumers confidence when purchasing travel from registered professionals, while ensuring a level playing field for registered businesses.
About TICO
Formed in 1997, the Travel Industry Council of Ontario (TICO) regulates Ontario’s approximately 1,925 travel agencies, booking websites and tour operators. TICO administers the Travel Industry Act, 2002 on behalf of the Ontario government. As a consumer protection organization, TICO facilitates a consumer complaints process and administers the Ontario Travel Industry Compensation Fund. By booking travel with a TICO-registered business, consumers have access to added protection. To verify if a company is registered with TICO, and for helpful information and resources, visit www.tico.ca.
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Media contact
Kristina Wilson
Director, Stakeholder Relations & Education Services