April 16, 2026 - Charged: Mohammad Alfadli and Amaken Travel
Mississauga, ONT. – The Travel Industry Council of Ontario (TICO) has charged Mohammad Alfadli and Amaken Travel with six counts each of operating as a travel agent without being registered.
It is alleged that Mohammad Alfadli and Amaken Travel sold travel services in the Ottawa area without being registered. According to the allegations, consumers paid by cash and e-transfer for airfare. Some consumers didn’t receive their travel services at all, while others received one-way tickets only and were stranded at their destinations.
TICO reminds consumers to verify that they are booking with a TICO-registered travel agency by using the agency search feature on TICO’s website. Individuals who have earned their TICO Certification are only eligible to sell travel on behalf of a TICO-registered agency. They are not permitted under Ontario law to sell travel independently.
Mohammad Alfadli will appear in court on May 21, 2026, at 1:30 p.m. in Ottawa, Ontario.
Individuals convicted in Court of offences relating to the Travel Industry Act, 2002 are subject to fines of up to $50,000 and/or prison terms of up to two years. Corporations are subject to fines of up to $250,000.
TICO prosecutes companies and individuals to maintain the integrity of Ontario’s travel marketplace, giving consumers confidence when purchasing travel from registered professionals, while ensuring a level playing field for registered businesses.
About TICO
Formed in 1997, the Travel Industry Council of Ontario (TICO) regulates Ontario’s approximately 1,900 travel agencies, booking websites and tour operators. TICO administers the Travel Industry Act, 2002. As a consumer protection organization, TICO facilitates a consumer complaints process and administers the Ontario Travel Industry Compensation Fund. By booking travel with a TICO-registered business, consumers have access to added protection. To verify if a company is registered with TICO, and for helpful information and resources, visit www.tico.ca.
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Kristina Wilson
Stakeholder Relations Manager