January 26, 2026 - Charged: Trip Support Inc. and Victor Farjami
Mississauga, ONT. – The Travel Industry Council of Ontario (TICO) has laid a total of 28 charges against Trip Support Inc.:
- 12 counts of failing to deposit money in a trust account
- 16 counts of failing to provide travel services or a refund after receiving payment
Additionally, Victor Farjami was charged with one count of being an Officer and Director of a corporation and failing to take reasonable care to prevent the corporation from committing an offence.
It is alleged that Trip Support Inc. accepted consumer funds for travel, which were not fully deposited into the company’s trust account, nor were the travel services or refunds provided to the consumers.
Trip Support Inc. was a TICO-registered travel agency until November 4, 2024, when the company voluntarily terminated its registration. As a result of the closure, the Ontario Travel Industry Compensation Fund supported 41 consumers who did not receive their travel services or a refund, paying out $32,328.
Victor Farjami will appear in court on March 27, 2026 in Newmarket, Ontario.
Individuals convicted in Court of offences relating to the Travel Industry Act, 2002 are subject to fines of up to $50,000 and/or prison terms of up to two years. Corporations are subject to fines of up to $250,000.
TICO prosecutes unregistered companies and individuals to maintain the integrity of Ontario’s travel marketplace, giving consumers confidence when purchasing travel from registered professionals, while ensuring a level playing field for registered businesses.
About TICO
Formed in 1997, the Travel Industry Council of Ontario (TICO) regulates Ontario’s approximately 1,900 travel agencies, booking websites and tour operators. TICO administers the Travel Industry Act, 2002. As a consumer protection organization, TICO facilitates a consumer complaints process and administers the Ontario Travel Industry Compensation Fund. By booking travel with a TICO-registered business, consumers have access to added protection. To verify if a company is registered with TICO, and for helpful information and resources, visit www.tico.ca.
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Media contact
Kristina Wilson
Stakeholder Relations Manager