December 4, 2025 - Two unregistered travel agents sentenced to jail time, following consumer losses
December 12, 2025 update - Bobby Singh, Rajsri Modhvadia and RM Legal & Business Services Inc. have appealed their sentence.
Mississauga, ONT. – In a case that affected the travel plans of dozens of consumers, two unregistered travel agents have been sentenced to jail time after pleading guilty to multiple offences under Ontario’s Travel Industry Act, 2002.
- Bobby Singh: sentenced to 60 days in jail and two years of probation;
- Rajsri Modhvadia: sentenced to 60 days in jail and two years of probation; and
- RM Legal & Business Services Inc.: fined $43,750, inclusive of the victim surcharge.
These sentences follow guilty pleas for operating as travel agents without TICO registration, and in Rajsri Modhvadia’s case, failing in their duties as an Officer and Director to prevent the corporation from committing offences.
Consumer losses related to Bobby Singh, Rajsri Modhvadia and RM Legal & Business Services Inc. total $62,660. While a small portion of this amount has been repaid, Bobby Singh, Rajsri Modhvadia and RM Legal & Business Services Inc. have been ordered to pay $58,160 in restitution to the affected consumers.
The Justice of the Peace noted the ongoing and intentional nature of the misconduct, which demonstrated a heightened level of moral blameworthiness in this case.
Bobby Singh, Rajsri Modhvadia and RM Legal & Business Services Inc. promoted themselves as ticket brokers, offering discounted airfare to consumers.
They collected consumer funds for both domestic and international airfare, without providing the travel services consumers had purchased or issuing refunds. Consumers would find out last-minute that their flights had not been booked, requiring some consumers to rebook expensive last-minute flights. In one instance, this conduct disrupted the travel plans of 85 individuals who were unable to travel to a destination wedding.
Bobby Singh and Rajsri Modhvadia have also been criminally charged for fraud by Peel Regional Police. They have court appearances related to the criminal fraud charges scheduled in 2026.
TICO urges consumers to beware of travel deals that seem too good to be true. TICO offers a free online directory (tico.ca/search) where consumers can verify if they are booking with a TICO-registered travel business.
TICO prosecutes unregistered companies and individuals to maintain a level playing field and the integrity of Ontario’s travel marketplace to ensure consumers are confident purchasing travel from registered professionals.
Individuals convicted in Court of offences relating to the Travel Industry Act, 2002 are subject to fines of up to $50,000 and/or prison terms of up to two years. Corporations are subject to fines of up to $250,000.
About TICO
Formed in 1997, the Travel Industry Council of Ontario (TICO) regulates Ontario’s approximately 1,900 travel agencies, booking websites and tour operators. TICO administers the Travel Industry Act, 2002. As a consumer protection organization, TICO facilitates a consumer complaints process and administers the Ontario Travel Industry Compensation Fund. By booking travel with a TICO-registered business, consumers have access to added protection. To verify if a company is registered with TICO, and for helpful information and resources, visit www.tico.ca.
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Media contact
Kristina Wilson
Stakeholder Relations Manager