July 28, 2025 - TICO Announces New Members of the Consumer Advisory Council and Industry Advisory Council
Mississauga, ONT. – Launched in early 2024, the Consumer Advisory Council (CAC) and Industry Advisory Council (IAC) play a crucial role in advising the Travel Industry Council of Ontario (TICO) Board of Directors and management on matters related to consumer protection, challenges and opportunities affecting Ontario’s travel industry and overall emerging trends.
Following a comprehensive recruitment and selection process, TICO is pleased to announce the following new members of its councils.
“The appointees to both councils bring a wide range of leadership experience, industry insights and consumer viewpoints,” said TICO’s CEO Richard Smart. “Their guidance will play a key role in shaping how we deliver TICO’s consumer protection mandate, supporting the interests of consumers and Ontario’s travel sector.”
CAC:
Newly appointed members:
- Kevin Hooper – Toronto Police Service
- Tania Kedikian – Development Counsellors International, Travel Media Association of Canada
- Sasha-Aliya Khan – Onvigo Inc.
- Hamza Majid – Bereavement Authority of Ontario
Returning members:
- Angela Dennis – Better Business Bureau Serving Central Ontario Inc. – CAC Chair
- Ron Noble – Catholic Health Association of Ontario – CAC Vice-Chair
- Aly Alibhai – Retired
- Andrew Gaudes – Goodman School of Business, Brock University
- Irene Kairys – Humber College
- Judy Pfeifer – Retired
- Kashmera Self – Corporate Director
- Marc Spector – Home Construction Regulatory Authority
IAC:
Newly appointed/re-appointed members:
- Suzanne Acton-Gervais – Association of Canadian Travel Agencies and Travel Advisors
- Dominic Boisvert – Air Canada Vacations
- Meredith Burbidge – Direct Travel
- Tanya Johnson – Travel Edge
- Angie Miniaci – Lanair Int’l Travel Ltd.
- Martin Taller – Algonquin College
Returning members:
- Robert Townshend – Total Advantage Travel and Tours – IAC Chair
- Vince Accardi – Ontario Motor Coach Association
- Julie Boucher – Tully Luxury Travel Inc.
- Joanne Dhue – Sunwing Vacations Inc.
- Danuela Freel – Four Point Travel
- Jean Hébert – Canadian Association of Tour Operators
- Jay Katzeff – Cottage Vacations
- Karen Nasmith – Skican Ltd.
- Scott Selig – Amex Bank of Canada
For more information about the CAC and IAC, please visit TICO’s website.
About TICO
Formed in 1997, the Travel Industry Council of Ontario (TICO) regulates Ontario’s approximately 1,900 travel agencies, booking websites and tour operators. TICO administers the Travel Industry Act, 2002. As a consumer protection organization, TICO facilitates a consumer complaints process and administers the Ontario Travel Industry Compensation Fund. By booking travel with a TICO-registered business, consumers have access to added protection. To verify if a company is registered with TICO, and for helpful information and resources, visit www.tico.ca.
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Media contact
Kristina Wilson
Stakeholder Relations Manager