March 28, 2024 - Convicted: Rustic Mama Retreats Inc. and Jennifer Aide
Mississauga, ONT. – After being charged by TICO, Rustic Mama Retreats Inc. and Jennifer Aide pleaded guilty to one count each of operating as a travel agent without being registered.
Jennifer Aide also pleaded guilty to one count of being an Officer and Director of a Corporation and failing to take reasonable care to prevent the Corporation from committing an offence.
Jennifer Aide was fined $11,875, inclusive of a victim surcharge. Both Jennifer Aide and Rustic Mama Retreats Inc. received a suspended sentence and a two-year probation.
Rustic Mama Retreats Inc. has become registered with TICO as a travel agency.
TICO prosecutes unregistered companies and individuals to maintain the integrity of Ontario’s travel marketplace and ensure consumers are confident purchasing travel from registered professionals.
About TICO
Formed in 1997, the Travel Industry Council of Ontario (TICO) regulates Ontario’s approximately 1,950 travel agencies, booking websites and tour operators. TICO administers the Travel Industry Act, 2002 on behalf of the Ontario government. As a consumer protection organization, TICO facilitates a consumer complaints process and administers the Ontario Travel Industry Compensation Fund. By booking travel with a TICO-registered business, consumers have access to added protection. To verify if a company is registered with TICO, and for helpful information and resources, visit www.tico.ca.
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Media contact
Kristina Wilson
Stakeholder Relations Manager