UPDATED February 28, 2024 - Charged: Hoa Van Ngo operating as Itravel Hop

Mississauga, ONT. – The Travel Industry Council of Ontario (TICO) has charged Hoa Van (also known as Kevin) Ngo, operating as Itravel Hop, with one count of operating as a travel agent without being registered.

UPDATE: On February 15, 2024, Hoa Van Ngo was charged with a second count of operating as a travel agent without being registered.

It is alleged that Hoa Van Ngo sold travel without TICO registration, including a complainant who was left stranded abroad without return airfare.

Hoa Van Ngo will appear in court on October 3, 2023, at 11 a.m. at 950 Burnhamthorpe Rd. W. in Mississauga, Ontario.

Individuals convicted in Court of offences relating to the Travel Industry Act, 2002 are subject to fines of up to $50,000 and/or prison terms of up to two years. Corporations are subject to fines of up to $250,000.

Formed in 1997, TICO is a not-for-profit corporation wholly financed by Ontario-registered travel agents and wholesalers. It administers the Travel Industry Act, 2002 and the Ontario Travel Industry Compensation Fund. TICO may be contacted at (905) 624-6241 or 1-888-451-TICO. Visit TICO’s website at www.tico.ca or email TICO at This email address is being protected from spambots. You need JavaScript enabled to view it..

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Media contact
Kristina Wilson
Stakeholder Relations Manager
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