August 1, 2023 - TICO Board approves 8 claims against the Ontario Travel Industry Compensation Fund
Mississauga, ONT. – On July 25, 2023, the Travel Industry Council of Ontario’s (TICO’s) Board of Directors approved eight claims against the Ontario Travel Industry Compensation Fund totalling $44,180 to assist 16 consumers who did not receive the travel services for which they had paid.
The approved Ontario Travel Industry Compensation Fund claims are as follows:
- Albarkah Travel and Tours
1 claim to assist 3 consumers, totalling $4,253
- Crystal Cruises
4 claims to assist 8 consumers, totalling $31,280
- The Travel Broker Group
1 claim to assist 1 consumer, totalling $1,250
- World Travel Inc.
2 claims to assist 4 consumers, totalling $7,397
In addition, the following claims were denied:
- Rejoice Holidays Inc.
One claim was denied as it was received beyond the legislated filing deadline date.
- Interjet Airlines
Five claims were denied as they were claiming for unredeemed credits issued by Interjet Airlines.
- Luxury Travel Centre Inc.
Four claims were denied as they were based on credit card misuse by the registrant.
The Ontario Travel Industry Compensation Fund is wholly-financed by the industry to protect consumers who do not receive the travel services for which they paid, due to the insolvency or bankruptcy of an Ontario-registered travel agent or travel wholesaler or due to the cessation of an end supplier airline or cruise line. The Fund only covers consumers who have booked through an Ontario-registered travel agent. The Fund is administered by the Travel Industry Council of Ontario, a not-for-profit corporation. TICO may be contacted at 1-888-451-TICO or
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Media contact:
Kristina Wilson
Stakeholder Relations Manager