May 16, 2023

Mississauga, ONT. – After being charged by TICO, Libia Ysabel Guerra Paez and Representaciones Neward Inc. were convicted of one count each of operating as a travel agent without being registered. Libia Ysabel Guerra Paez was further convicted of one count of being an officer or director and failing to take reasonable care to prevent the corporation from committing an offence. 

Libia Ysabel Guerra Paez and Representaciones Neward Inc. operated without TICO registration. They accepted consumer payment for travel services and absconded with the funds without booking the services for the consumer.

Representaciones Neward Inc. was fined $12,500, inclusive of a victim surcharge. Libia Ysabel Guerra Paez was sentenced to 30 days in jail and a two-year probation.

TICO prosecutes unregistered companies and individuals to maintain the integrity of Ontario’s travel marketplace and ensure consumers are confident purchasing travel from registered professionals.

Formed in 1997, TICO is a not-for-profit corporation wholly financed by Ontario-registered travel agents and wholesalers. It administers the Travel Industry Act, 2002 and the Ontario Travel Industry Compensation Fund. TICO may be contacted at (905) 624-6241 or 1-888-451-TICO.  Visit TICO’s website at www.tico.ca or email TICO at This email address is being protected from spambots. You need JavaScript enabled to view it..

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Media contact:
Kristina Wilson
Stakeholder Relations Manager
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