Mississauga, ONT. – On September 27, 2022, the Travel Industry Council of Ontario’s (TICO’s) Board of Directors approved 34 claims against the Ontario Travel Compensation Fund totalling $170,721 to assist 66 consumers who did not receive the travel services for which they had paid.

The approved Ontario Travel Compensation Fund claims are as follows:

Fly Jamaica Airways
1 claim to assist 6 consumers, totalling $5,544

Rejoice Holidays Inc.
3 claims to assist 6 consumers, totalling $5,993

Sunmed Holidays Inc.
1 claim to assist 2 consumers, totalling $1,000

Crystal Cruises
29 claims to assist 52 consumers, totalling $158,184

The Ontario Travel Industry Compensation Fund is wholly-financed by the industry to protect consumers who do not receive the travel services for which they paid, due to the insolvency or bankruptcy of an Ontario-registered travel agent or travel wholesaler or due to the cessation of an end supplier airline or cruise line.  The Fund only covers consumers who have booked through an Ontario-registered travel agent. The Fund is administered by the Travel Industry Council of Ontario, a not-for-profit corporation. TICO may be contacted at 1-888-451-TICO or This email address is being protected from spambots. You need JavaScript enabled to view it..

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Media contact:
Kristina Wilson
Stakeholder Relations Manager
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