Mississauga, ONT. – After being charged by TICO, Barrett & Carlysle Travel and Tanja Schneider-Steinbock pleaded guilty to a total of 42 charges.

Barrett & Carlysle Travel was convicted of 40 counts of selling travel services without being registered. Tanja Schneider-Steinbock, an officer and director of the company and also the manager on record, was convicted of one count of selling travel services without being registered and one count of being an officer or director and failing to take reasonable care to prevent the corporation from committing an offence.

The court found that Barrett & Carlysle Travel allowed its TICO registration to lapse on December 31, 2020, after failing to submit a renewal application. TICO actively engaged Barrett & Carlysle Travel on the matter. This included several exchanges between TICO and Tanja Schneider-Steinbock and an extension to come into compliance. Barrett & Carlysle Travel did not submit any documentation to TICO to bring itself into compliance nor did it submit a renewal application.

Despite numerous warnings, Barrett & Carlysle Travel and Tanja Schneider-Steinbock continued to sell travel without registration and advertise their services via the internet and social media.

Both Barrett & Carlysle Travel and Tanja Schneider-Steinbock have been sentenced in Court to a two-year probation and they are prohibited from applying for or engaging in activities as a registered Travel Agent, as defined in the Travel Industry Act, 2002.

The Court ordered Barrett & Carlysle Travel to pay a fine of $3,750, including a victim surcharge.

Formed in 1997, TICO is a not-for-profit corporation wholly financed by Ontario-registered travel agents and wholesalers. It administers the Travel Industry Act, 2002 and the Ontario Travel Industry Compensation Fund. TICO may be contacted at (905) 624-6241 or 1-888-451-TICO.  Visit TICO’s website at www.tico.ca or email TICO at This email address is being protected from spambots. You need JavaScript enabled to view it..

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Media Contact:
Kristina Wilson
Stakeholder Relations Manager
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