Mississauga, ONT. – Between December 2021 and February 2022, the Travel Industry Council of Ontario’s (TICO’s) Board of Directors approved 82 claims against the Ontario Travel Compensation Fund totalling $134,324.99 to assist 149 consumers who did not receive the travel services for which they had paid.

February 2022

On February 22, 2022, TICO’s Board of Directors approved 39 claims totalling $68,281.24 to assist 66 consumers who did not receive the travel services for which they had paid. The approved Ontario Travel Compensation Fund claims are as follows:

  • Fly Jamaica Airways
    20 claims to assist 35 consumers, totalling $29,675.12
     
  • Jet Airways
    12 claims to assist 19 consumers, totalling $15,105.97
     
  • Sunmed Holidays Inc.
    7 claims to assist 12 consumers, totalling $23,500.15

In addition, the following claims totalling $9,520.52 were denied:

  • Fly Jamaica Airways
    1 claim for 2 consumers, totalling $1,930.52 as the services were available to have been received.
     
  • Albarkah Travel and Tours Inc.
    3 claims for 7 consumers, totalling $7,590 as the claims were received beyond the filing deadline.

December 2021

On December 16, 2021, TICO’s Board of Directors approved 43 claims totalling $66,043.75 to assist 83 consumers who did not receive the travel services for which they had paid. The approved Ontario Travel Compensation Fund claims are as follows:

  • Angie’s All Seasons Travel Inc.
    1 claim to assist 2 consumers, totalling $3,917.18
     
  • Flybe
    1 claim to assist 5 consumers, totalling $490.01
     
  • Fly Jamica Airways
    14 claims to assist 26 consumers, totalling $19,333.36
     
  • Jet Airways
    26 claims to assist 49 consumers, totalling $42,248.47
     
  • Skymoon Travel & Tours
    1 claim to assist 1 consumer, totalling $54.73

In addition, the following claims totalling $15,405.00 were denied:

  • Albarkah Travel and Tours Inc.
    2 claims for 3 consumers, totalling $5,405 as the claims were received beyond the filing deadline.
     
  • STS Tours
    1 claim for 20 consumers, totalling $10,000 as the claims were received beyond the filing deadline.

Formed in 1997, TICO is a not-for-profit corporation wholly financed by Ontario-registered travel agents and wholesalers. It administers the Travel Industry Act, 2002 and the Ontario Travel Industry Compensation Fund. TICO may be contacted at (905) 624-6241 or 1-888-451-TICO. Visit TICO’s website at www.tico.ca or email TICO at This email address is being protected from spambots. You need JavaScript enabled to view it..

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Media contact
Kristina Wilson
Stakeholder Relations Manager
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