November 15, 2019 - Travel Industry Compensation Fund Makes Payment to Consumers Affected by Failure of Adria Airways and Wow Airlines

Mississauga, ON - On November 14, 2019, the Travel Industry Council of Ontario’s (TICO) Board of Directors approved a payment from the Travel Industry Compensation Fund in the amount of $1,713.74 to assist two consumers who did not receive travel services for which they had paid. The payments were due to the failure of Adria Airways located in Slovenia ($1,330.43) that ceased operations on September 30, 2019 and Wow Airlines located in Reykjavik, Iceland ($383.31) that ceased operations on March 28, 2019.

The Ontario Travel Industry Compensation Fund is wholly-financed by the industry to protect consumers who do not receive the travel services for which they paid, due to the insolvency or bankruptcy of an Ontario-registered travel agency or travel wholesaler or due to the cessation of an end supplier airline or cruise line. The Fund only covers consumers who have booked through an Ontario-registered travel agent. The Fund is administered by the Travel Industry Council of Ontario, a not-for-profit corporation.

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Media contact:

Kristina Wilson
Stakeholder Relations Manager
(647) 355-0900