TICO Announces New Members of the Consumer Advisory Council and Industry Advisory Council
July 13, 2026
Mississauga, ONT. – TICO is pleased to announce the appointment of new members to its Consumer Advisory Council (CAC) and Industry Advisory Council (IAC) following a recent recruitment and selection process.
The councils bring together diverse voices from consumers and the travel industry to help inform TICO’s work in protecting consumers and supporting a strong, competitive travel marketplace in Ontario.
"We are pleased to welcome our newest council members and look forward to the perspectives they will bring to our discussions," said TICO’s CEO Richard Smart. "The councils play an important role in helping us better understand the issues and trends shaping Ontario's travel marketplace, ensuring our work continues to reflect the evolving needs of both consumers and the industry."
CAC:
Newly appointed/re-appointed members:
- Joelle Dorismond – Allianz Global Assistance
- Irene Kairys – Humber College
- Ron Noble – Catholic Health Association of Ontario – CAC Vice-Chair
- Michelle Zimmer – Travelweek
Returning members:
- Angela Dennis – Better Business Bureau Serving Central Ontario Inc. – CAC Chair
- Aly Alibhai – Retired
- Andrew Gaudes – Goodman School of Business, Brock University
- Kevin Hooper – Toronto Police Service
- Tania Kedikian – Development Counsellors International, Travel Media Association of Canada
- Sasha-Aliya Khan – The Travel Agent Next Door
- Hamza Majid – Bereavement Authority of Ontario
- Marc Spector – Home Construction Regulatory Authority
IAC:
Newly appointed/re-appointed members:
- Vince Accardi – Ontario Motor Coach Association
- Suzanne Acton-Gervais – Association of Canadian Travel Agencies and Travel Advisors
- Dean Dacko – Uniglobe Travel Eastern Canada
- Mike Foster – Nexion Travel Group Canada – IAC Chair (incoming)
- Jean Hébert – Canadian Association of Tour Operators
- Prabaharan Nadarajah – Voyzant Inc.
Returning members:
- Robert Townshend – Total Advantage Travel and Tours – IAC Chair (outgoing)
- Dominic Boisvert – Air Canada Vacations
- Julie Boucher – Tully Luxury Travel Inc.
- Meredith Burbidge – Direct Travel
- Joanne Dhue – Sunwing Vacations Inc.
- Jay Katzeff – Cottage Vacations
- Angie Miniaci – Lanair Int’l Travel Ltd.
- Karen Nasmith – Skican Ltd.
- Scott Selig – Amex Bank of Canada
- Martin Taller – Algonquin College
For more information about the CAC and IAC, please click here.
About TICO
Formed in 1997, the Travel Industry Council of Ontario (TICO) regulates Ontario’s approximately 1,900 travel agencies, booking websites and tour operators. TICO administers the Travel Industry Act, 2002. As a consumer protection organization, TICO facilitates a consumer complaints process and administers the Ontario Travel Industry Compensation Fund. By booking travel with a TICO-registered business, consumers have access to added protection. To verify if a company is registered with TICO, and for helpful information and resources, visit www.tico.ca.
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Media contact
Kristina Wilson
Stakeholder Relations Manager