October 25, 2022

As the travel industry moves through the pandemic recovery process, labour shortages continue to be a significant challenge for travel agencies and tour operators. As new sellers enter the industry, it is essential that all Travel Counsellors understand their obligations under the consumer protection laws administered by TICO, starting with certification.

Video for new travel counsellors

As becoming TICO-certified is the first step towards a career in travel sales in Ontario, TICO is launching a new informational video series for individuals considering this career path.

The series includes four videos that speak to TICO certification, along with a strong focus on professionalism and consumer protection.

  • Career opportunities as a TICO Certified travel professional – click here
  • Work flexibility as a TICO Certified travel professional – click here
  • A rewarding career as a TICO Certified travel professional – click here
  • Becoming a TICO Certified travel professional – click here
  • Compilation of all four videos – click here

Collaboration with Ontario registrants

We know that Ontario’s travel agencies and tour operators are working hard to recruit new talent. Please consider sharing the video series as part of your recruitment process.

The videos can be shared directly from TICO’s YouTube account on your website, social media accounts, e-blasts, and more. For instructions on how to share the videos, please click here.

Collaboration with Ontario’s colleges

TICO is collaborating with Ontario’s colleges that feature a Travel & Tourism program to highlight travel sales as a potential career path for students. This complements TICO’s existing relationship with these programs, where we often speak to students about TICO’s role and the certification process.

More information

More information about TICO’s certification program can be found at www.tico.ca/getstarted.


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