TICO wishes to advise all stakeholders that the Ministry of Government and Consumer services has released its Report summarizing the findings from the stakeholder consultations in the first phase of the review. The report also outlines preliminary options for potential changes to the Travel Industry Act which have emerged as a result of these discussions. With the release of this summary report, phase 1 of the review is complete. 

To view the Report – Summary of Phase 1 Consultationsclick here

Members of the public and the travel industry are now encouraged to review the summary report and provide input on the questions and options presented in the report during phase 2 of the review. You may email your input to This email address is being protected from spambots. You need JavaScript enabled to view it. by April 14, 2017, or register to attend one of the consultation sessions to discuss your input in person. 

To view the schedule of Public Consultation Sessions and to RSVPclick here

Based on the feedback provided in phase 2 of the review, the ministry will work with stakeholders to develop a set of options and recommendations which may include potential changes to the act and/or the regulation. These options and recommendations will be detailed in a final report which will be posted for stakeholder feedback. 

“TICO encourages all stakeholders to participate in the Ontario Government's comprehensive review by reviewing the Phase 1 Report and provide your input by either attending one of the public consultation sessions being held around the Province or by providing your input by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by April 14, 2017.   This is a great opportunity to contribute and provide feedback towards modernizing the consumer protection legislation, strengthen consumer protection and reduce burden on business," said Richard Smart, TICO President and CEO.