Year: 2024
Comparing Travel Consumer Protection: Travel Industry Council of Ontario and the Air Passenger Protection Regulations
Travelling can be an exciting and enriching experience. While most travel experiences are positive, there is the potential for challenges and disruptions. To safeguard travellers, both the provincial and federal governments have established regulations and protections. In Ontario, the Travel Industry Council of Ontario (TICO) offers protection for consumers who purchase their travel from more…
Air Passenger Protection Regulations – learn what they mean for you!
In 2019, the federal government rolled out the Air Passenger Protection Regulations (APPR), which apply to flights to, from and within Canada. As of September 8, 2022, the protections were expanded. Before this date, the APPR required refunds to be provided for flight disruptions within the control of airlines. Now, airlines are required to provide…