Making Changes to Registration

When you have changes that affect your registration information on file with TICO, you are required to notify TICO within a specified timeframe that is determined by the nature of the change.

Changes that require notification to TICO can be completed using MyTICO, TICO’s online self-service portal for TICO registrants.

Changes Requiring Notification to TICO	Reporting Timeframe
Change of shareholder(s): If anyone acquires or accumulates 10% or more of the total shares, the Registrar must be notified. This requirement extends to anyone already holding at least 10% of the total shares who increases their ownership in the corporation. Note: See note below for changes requiring new application for registration.	Within 30 days
Change in officers or directors of a corporation: changes to a corporation’s officers or directors requires the Registrar’s consent. Note: See note below for changes requiring new application for registration.	Within 5 days AFTER the change
If the travel seller knows about the following changes in advance, TICO must be notified 5 days BEFORE the change. If not known in advance, TICO must be notified immediately. Change in certified travel counsellors Change of the designated supervisor/manager Change of business address Change of financial institution, bank account number Change in the home address of a director, officer, supervisor / manager	5 days BEFORE or immediately
For the following changes, if the travel seller does NOT know in advance, then TICO must be notified within 5 days AFTER the change: Change in service address Change in any phone number associated with the travel business Change in the business name or website address Change in independent contractors (outside sales representatives) and their respective website addresses	Within 5 days AFTER the change
For any other changes to the required information included in a travel seller's application for registration, TICO must be notified within 5 days AFTER the change.	Within 5 days AFTER the change
Ceasing operations or ceasing to sell travel services	At least 10 days BEFORE ceasing to sell travel services

Changes that require notification to TICO can be completed using MyTICO, TICO’s online self-service portal for TICO registrants.

Changes Requiring New Application for Registration

Change in shareholder structure of a corporation resulting in a change in the controlling interest.
Change in partners in a partnership.
Amalgamation, merger, or other change to the business that results in the formation of a new business entity.
Change in business category, e.g., sole proprietorship changing to a corporation, etc.
Death of a majority shareholder resulting in a change in control of the company.

All registration requirements must be met. Please review the requirements and download the registration kit for more information.

Ceasing Operations / Ceasing to Sell Travel Services

If the travel seller knows in advance, they must provide written notice to TICO indicating the date when they intend to close the business. The written notice must be submitted as soon as possible and at least 10 days before ceasing to sell travel services.

If the travel seller does NOT know in advance, they must notify TICO indicating the date that they stopped selling travel services as soon as possible after becoming aware.

Please contact TICO’s registration department for guidance and to obtain a voluntary termination form.

Questions?

If you have any questions, please contact TICO’s registration department at 905-624-6241 ext. 291 or 1-888-451-8426 ext. 291 or email This email address is being protected from spambots. You need JavaScript enabled to view it..