Exam Registration Fees

Travel Counsellor Exam: $35.00
Supervisor/Manager Exam: $35.00
Combination Exam (Travel Counsellor and Supervisor/Manager Exam): $50.00

Note: Exam registration fees do not include costs for a Proctor. Any proctoring fees are between the exam candidate and the Proctor or the proctored venue.

Study Manual

Free Downloadable Version (PDF):

The Study Manual is available free and may be downloaded in PDF format. To download a copy of the TICO Study Manual –Click here

Hard Copy Version:

A hard copy of the Study Manual is available to candidates. Candidates may order a hard copy of the Study Manual from TICO by email: This email address is being protected from spambots. You need JavaScript enabled to view it.. The Study Manual will be mailed through Canada Post.

Please note that there are no discounts if a candidate chooses not to download the PDF of the Study Manual. There are no group Exam-writing discounts.

Fees for Rescheduling the Exam

With written notification to This email address is being protected from spambots. You need JavaScript enabled to view it., the exam can be rescheduled. The following fees apply depending on when you reschedule prior to the scheduled exam date:

Within 8 or more days: No charge
Within 4 - 7 days: $12.00
Less than 4 days: $24.00
On the scheduled exam day: No refund - Candidate must re-register in the program or provide a Medical Note for consideration on a case-by-case basis. Extreme weather conditions will also be considered on a case-by-case basis.

Fees for Cancelling the Exam

With written notification to This email address is being protected from spambots. You need JavaScript enabled to view it., the exam can be cancelled. The following fees apply depending on when you cancel prior to the scheduled exam date:

Within 8 or more days: No charge
Within 7 days: $24.00
On the scheduled exam day: No refund - Candidate must re-register in the program or provide a Medical Note for consideration on a case-by-case basis. Extreme weather conditions will also be considered on a case-by-case basis.
No Shows: No Shows must re-register for the exam. No refunds are available, however, TICO will consider situations on a case-by-case basis where a Doctor's note is submitted within 2 business days of the scheduled exam date or in cases where extreme weather conditions are involved.

Fee to Rewrite the Exam

Per rewrite: $24.00

Request for Re-issue of 'Pass' or 'Fail' Documents:

If a certificate needs to be reissued due to loss or a registration form typo, the fee per request is $15.00. To request a new certificate please email This email address is being protected from spambots. You need JavaScript enabled to view it.

Forms

Third Party Authorization Form

TICO will only release exam results to the person who wrote the exam. Our policy requires that we obtain written consent from an exam candidate in order for us to release exam information to a third party. If you intend to request to have your results sent to a third party (i.e. Manager or Trainer), then you must submit the Third Party Authorization Form at the time you register. Forms require a signature and therefore they can be scanned and emailed or faxed to the TICO office on the same day that you register.

Third Party Authorization Form – Click here

Special Needs Accommodation Form

TICO has a policy to accommodate individuals with special needs. If you have a special need that requires an accommodation when writing the TICO Education Standards exam, you must submit the Special Needs Accommodation Form at the time you register. Please note that the Form must be completed by an appropriate professional (e.g. physician, psychologist, rehabilitation counsellor, special educator, or other professional) to certify that your disabling condition requires the requested test accommodation. Forms require a signature and therefore they can be scanned and emailed or faxed to the TICO office on the same day that you register.

Special Needs Accommodation Form – Click here