Toronto –1054304 Ontario Ltd. o/a Tri World Travel (“Tri World”) and Gary Cristello, Officer/Director of Tri World, pled guilty and were convicted of the following offences:

  1. Tri World – Four (4) counts of furnishing false information relating to the provision of travel services, through its outside sales representative, contrary to section 27 of the Act.
  1. Tri World – Seven (7) counts of failing to hold customer funds in trust account, contrary to s. 27(6) of the Regulation.
  1. Mr. Cristello – Four (4) counts of failing to take reasonable care to prevent Tri World from committing an offence, through its outside sales representative, of furnishing false information relating to the provision of travel services, contrary to s. 27 of the Act.

The following sentences were imposed:

Tri World

  1. Fine in the amount of $10,000.
  2. Restitution to consumers in the amount of $2,000.

Mr. Cristello

  1. Fine in the amount of $5,000.

The pleas and convictions under the Act were joined with Tri World’s resolution of a concurrent administrative proceeding, through which further payments were made to consumers.

In relation to these matters, TICO has charged Frank Cardona, a former outside sales representative, with one (1) count of operating as a travel agent without registration. He is also facing criminal charges of fraud. Both matters are currently before the Court.

Formed in 1997, TICO is a not-for-profit corporation wholly financed by Ontario-registered travel agents and wholesalers.  It administers the Travel Industry Act, 2002 and the Ontario Travel Industry Compensation Fund.  TICO may be contacted at (905) 624-6241 or 1-888-451-TICO.  Visit TICO’s website at www.tico.ca or email TICO at This email address is being protected from spambots. You need JavaScript enabled to view it..

 

For More Information, Media Please Contact:

Mr. Richard Smart, President & C.E.O. or Dorian Werda, Vice President, Operations
Tel: (905) 624-6241 / Toll Free: 1-888-451-TICO