Being a travel agent is a rewarding and exciting career … and with the right training and education, even you can become a certified travel professional!
Generally, travel agents either work from home or from a travel agency office. Whether you choose to be a home based or agency based agent, there are important certification requirements that you need to be aware of if you want to work and legally sell travel services in Ontario.
The travel industry in Ontario is regulated. The Travel Industry Council of Ontario (TICO) is Ontario’s Travel Regulator and administers the legislation that regulates the approximately 2,500 travel retailers and travel wholesalers located and operating in the province.
Every person in Ontario who is working for a retail travel agency and is selling travel services or providing travel advice to the public must, by law, meet the Industry’s Education Standard and obtain TICO Certification.
Here are the 3 basic steps you need to take to be able to work in the travel industry in Ontario:
STEP 1: Get The Right Training
Before obtaining your TICO Certification, consider the various education and training options available to choose from. You can complete a travel and tourism program in person or online at several colleges or specialized tourism training institutes. Having the proper training and credentials is extremely valuable and can help you be more successful in your career.
Travel Agent Courses & Certificate Programs You Can Attend In Person:
- Sheridan College
- Algonquin College
- Fleming College
- CDI Career Training College
- Travel College Canada
- Confederation College – Tourism, Travel and Eco-Adventure
- Fanshawe – Tourism and Hospitality
Travel Agent Courses & Certificate Programs You Can Complete Online:
- ICS Canada
- PCDI Canada
- Stratford Career Institute
- Algonquin Academy
- Humber – Travel Agency Operations Certificate
STEP 2: Pass The TICO Education Standards Exam
In Ontario, retail travel agencies must be registered with TICO, the Travel Industry Council of Ontario. Before you can start working and sell travel services for one of these registered travel agencies, you have to pass the TICO Education Standards Exam. When you successfully pass the exam, you’ll be able to work at a TICO registered Ontario travel agency and sell travel services or provide travel advice to the public.
Learn More About The TICO Exam:
- Overview of the Process
- Check out the Exam fees
- How to Register for the TICO Exam
- Study Manual for the TICO Exam
- Proctored Venues
- Everything else you need to know about the TICO Exam!
STEP 3: Decide Where You Want To Work!
When you’re a fully qualified travel agent, you can decide if you want to work from home as a home based agent or if you would prefer to work in the offices of a travel agency. Speak to a number of different travel agencies to compare their policies to determine which arrangement is the best fit for you. Ensure that any company you’re considering working for in Ontario is a TICO registered travel agency. To check for one of the 2,507 currently registered travel agencies, use TICO’s agency search tool.
The beauty of a career in the tourism industry is that you can choose how and where you want to work. Plus, you’ll be able to use your knowledge and experience to book adventures for your clients to travel the world. If you love to travel and enjoy being in sales, then a career as a travel industry professional could be right for you.
For more information about becoming a travel agent, checkout our blog What Makes A FantasTICO Travel Agent?
Book with a TICO Registered Travel Agency
Booking online? Click here for travel tips to avoid disappointment when booking online.
All travel agencies in Ontario are regulated by TICO. Registered TICO travel agencies provide additional consumer protection for your travel investment that may not be available when booking with travel agencies based in other countries or provinces.
No matter how good your travel package looks, make sure your vacation goes according to plan. Book with a TICO registered travel agency. Search for a TICO registered travel agency now.
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